Operations & Compliance Professional with 8+ years across regulated, high-stakes environments — now bridging that foundation with AI and intelligent systems.
I've spent eight years performing in environments where mistakes have real consequences — clinical healthcare, national corporate operations, high-volume customer service. That shapes how I work: methodical, accountable, and precise.
My foundation is compliance and operations. What's driving me now is AI. I'm actively studying and building with intelligent systems — learning how automation is reshaping every industry I've worked in, and positioning myself at that intersection.
I'm not looking for a comfortable role. I'm looking for one where the work actually matters.
Formally trained in WHS legislation, hazard identification and risk management. Proven across healthcare, construction and live events.
National-level customer care at Mazda. De-escalation, interdepartmental coordination and service recovery under high volume.
Proficient across 6+ business platforms. Actively building with AI tools — Claude API, automation workflows, intelligent systems.
Cert II in Building & Construction. Comfortable in outdoor, depot and multi-site environments. Full driver's licence held.
5 industries, 6 employers, consistent delivery. Thrives in change-heavy environments and with new equipment, systems or processes.
Fleet management, clinical record-keeping, loan vehicle coordination. Detail-oriented in high-compliance, high-volume environments.
Building revenue-generating businesses from scratch using AI automation — building sustainable revenue through intelligent systems, not headcount.
Active · Ground Zero → ScalingDeep-diving into Claude API, automation workflows, prompt engineering and AI application design. Documenting the journey publicly as a YouTube series.
Active · Series in ProgressApplying compliance and operations expertise to AI workflow design — building the bridge between regulated industries and intelligent automation.
Developing · 2026Pursuing formal AI study pathways alongside work. Active tools: Shopify, Figma, Adobe CC, Notion, Claude — building fluency across the full stack.
Ongoing · Self-DirectedBased in Melbourne — open to field-based, office, hybrid and traineeship roles across operations, technology and infrastructure.